7j777's Privacy Policy
This policy clearly states our responsibilities regarding the collection, storage, and use of your personal information when you use the 7j777 platform. Please read this document carefully.
Introduction and Scope
This Privacy Policy applies to all services, websites, and mobile applications of the 7j777 platform. When you register, log in, place bets, or use any of our services, you automatically agree to the terms of this policy.
At 7j777, we believe that protecting user information is a fundamental responsibility. Your data is never sold to third parties or shared for advertising purposes. Our data protection measures are built on industry-standard SSL encryption and security protocols.
This policy applies to users in Bangladesh and has been prepared in accordance with Bangladesh's applicable data protection laws and digital security regulations. Use of this platform by anyone under 21 years of age is strictly prohibited (21+ only).
What Information Is Collected
The 7j777 platform collects two types of information — what users provide directly, and what is collected automatically during use.
Information Provided Directly
- Full name and date of birth
- Mobile number and email address
- bKash, Nagad, Rocket, or Upay account details (for transaction verification only)
- National ID card or passport details for identity verification
- Username and password
- Information provided when contacting the support team
Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Login times and page browsing patterns
- Cookie and session data
- Gaming activity logs and betting history
- Deposit and withdrawal transaction records
We do not collect information from minors (under 21). Age is verified at registration, and additional identity verification may be requested in suspicious cases.
How Collected Information Is Used
7j777 uses information only for purposes directly related to service delivery and user security. The main use cases are listed below:
3.1 Account Management and Verification
Your provided information is used to complete the registration process, confirm account identity, and maintain login security. It is also used to prevent multiple accounts and detect fraudulent activity.
3.2 Financial Transaction Processing
Financial information is used to process deposits and withdrawals smoothly via bKash, Nagad, Rocket, or Upay, and to maintain transaction history. Information is also needed to verify the minimum deposit of ৳300 and withdrawal of ৳1,000.
3.3 Customer Service and Support
Your account information and communication history are used to provide assistance via 24/7 live chat and email. This information is essential for resolving issues quickly.
3.4 Promotional Communication
If you consent to receiving bonus offers or promotional notifications, that information is sent according to your preferences. You may withdraw this consent at any time.
3.5 Security and Fraud Prevention
Automated systems are used to detect unusual transactions, logins from multiple devices, or suspicious activity. This protects your account from unauthorized access.
Sharing Information with Third Parties
7j777 does not sell your personal information. However, in limited circumstances, information may be shared with specific third parties:
- Payment processors: The minimum necessary information is sent to process transactions via bKash, Nagad, Rocket, and Upay. These organizations manage data according to their own privacy policies.
- Technology service providers: Server hosting, cloud storage, and cybersecurity providers may access data under contractual agreements to operate the platform.
- Legal obligations: Information may be provided to authorities as required by court order or applicable laws of Bangladesh.
- Fraud prevention: Information may be shared with investigating agencies to prevent organized fraud or money laundering.
Cookies and Tracking Technology
Cookies and similar technologies are used on the 7j777 website and app. These technologies improve your browsing experience and ensure the site functions correctly.
Essential Cookies
These cookies are used to keep login sessions active, verify security tokens, and maintain cart or gaming sessions. Disabling them will prevent the site from working properly.
Analytical Cookies
These cookies are used to analyze how much time is spent on each page and which features are used most, in order to improve the site. This data is aggregated and kept anonymous.
Preference Cookies
These cookies are used to remember your language preference, display settings, and other personalized experience choices.
Cookie Controls
Cookies can be disabled or deleted from your browser settings. However, disabling essential cookies may cause issues accessing your account or completing transactions.
Data Retention and Duration
All information is retained while your account is active. After an account is closed, certain information may be kept for a specified period for the following reasons:
- Financial transaction records — at least 5 years due to legal obligations.
- Information required for dispute resolution and fraud investigations.
- Identity verification documents — as directed by regulatory authorities.
Once the specified period has passed, data is permanently deleted or anonymized so it can no longer be linked to an individual.
Technical Measures for Data Protection
7j777 has implemented industry-standard technical and organizational measures to protect your information:
SSL Encryption
All data transfers are encrypted with 256-bit SSL.
Secure Servers
Data is stored in secured data centers and backed up regularly.
Access Controls
Only authorized personnel can access the information they need.
Password Hashing
Passwords are never stored in plain text — strong hashing is used.
That said, no system on the internet is 100% secure. You also have a responsibility to protect your account — do not share your password, be cautious on public Wi-Fi, and report any suspicious activity to us immediately.
Your Rights and Controls
Every user of the 7j777 platform has the following rights regarding their own information:
8.1 Right to Access and Correct Information
To view and correct information stored in your account, go to the Account Profile section. Changing your name or date of birth may require identity verification.
8.2 Right to Delete Information
If you permanently close your account, you may request deletion of data beyond what is legally required. You will need to withdraw your balance to zero before this process. Our Responsible Gaming guide has detailed instructions on how to close an account.
8.3 Right to Opt Out of Promotional Communication
If you do not wish to receive bonus or promotional messages, you can turn off this service at any time from Account Settings or by contacting support. However, security and transaction-related messages cannot be stopped.
8.4 Data Portability
You may request certain information in a structured format. Contact the support team and they will assist where applicable.
Protection of Minors
7j777 strictly does not allow anyone under 21 years of age to create an account or use the platform (21+ only). Date of birth is verified at registration, and a national ID card may be requested in suspicious cases.
If a minor's information is accidentally stored in our system, it is permanently deleted as soon as we become aware, and the associated account is immediately closed.
Policy Changes and Updates
This Privacy Policy may be updated from time to time due to business changes, new services, or legal requirements. For significant changes:
- The "Last Updated" date at the top of the policy will be changed.
- A notification will be sent to the registered mobile number or email for notable changes.
- Continued use of the platform after any change will be taken as acceptance of the updated policy.
If you object to a policy change, please withdraw your balance and close your account, and notify support. Read our Terms and Conditions page for the full terms governing our services.
Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us directly. Our support team is available 24 hours a day, 7 days a week in both Bengali and English.
Live Chat
Click the chat button at the bottom right of any page on the site for immediate assistance. Responses are prompt.
For detailed complaints or information requests, email us at: [email protected]
After receiving a complaint, we aim to respond in writing within a reasonable time. More complex matters may take a little longer, but we treat every issue seriously.